About this role
When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.
Are you organized, detail-oriented, and thrive in a fast-paced healthcare environment? We're looking for a dedicated Clinical Research Operations Assistant to support our Early Phase Clinical Unit (EPCU) and help deliver exceptional care to our study participants.
This is a fixed-term contract for 12 months, with the possibility of conversion to a permanent position.
About the Role This is a diverse, multi-functional position where no two days are the same. You'll be the backbone of our operations, managing three key areas:
Kitchen Operations • Distribute meals and beverages to study participants with precision, following strict study protocols • Maintain meticulous records of food and beverage distribution times and consumption • Ensure food quality and safety through expiry date checks and proper storage • Coordinate with caterers and manage kitchen inventory • Operate specialized kitchen equipment safely and efficiently.
Reception & Hospitality • Welcome and support study volunteers, visitors, and suppliers with professionalism and warmth • Manage volunteer check-ins, check-outs, and coordinate their experience • Handle administrative tasks including visitor logs, ID management, and remuneration processing • Arrange volunteer activities and manage appointments • Serve as a key point of contact and mediator between volunteers and clinical staff.
Warehouse & Logistics • Receive, inspect, and organize incoming clinical goods and study medications • Maintain accurate inventory of consumables and stationery • Identify and manage expiring stock efficiently • Prepare and label clinical collection materials • Perform quality control checks and coordinate with procurement on delivery issues.
Required Qualifications: • Fluent German and basic English proficiency (written and spoken) • Proficiency with Windows Office applications • Ability to multitask and work effectively under pressure • Flexibility to work shifts (early, late) and weekends/holidays as required • Excellent communication and interpersonal skills • Competency in operating kitchen equipment and machinery with health and safety awareness • Secondary school qualification or equivalent.
Experience: • Background in restaurant, canteen, or hospitality work, OR • Experience in office administration or reception, OR • Experience in a hospital or medical environment.
If you're reliable, adaptable, and passionate about supporting clinical research, we'd love to hear from you.
Apply now to become part of the Parexel EPCU team!