About this role
Position Title: Family Resource Center Coordinator - Part Time
Department: Family Resource Center
Job Description: Under general supervision, the Family Resource Center Coordinator performs a variety of specialized administrative and clerical duties of a technical nature for the Family Resource Center.
Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position.
• Provides administrative support for the Family Resource Center.
• Supports FRC programs, projects, and day-to-day operations.
• Assists with coordinating family participation in FRC programming and events.
• Assists with creating flyers and communications.
• Arranges and schedules a variety of events and meetings.
• Maintains electronic databases of complex data to be used in relevant, meaningful reports.
• Performs data entry, analyzes data, and creates reports, charts, and graphs as needed.
• Handles confidential information including patient and family information.
• Responds to routine FRC questions, identifies needs, and routes customers to proper area or person; assists with phone calls.
• Assists with special projects as needed.
• Works as a member of the FRC team in collaboration with families, teams, and organizations to identify gaps in support for complex needs for all customers.
• Liaison between community partners, groups, and organizations.
• Oversees the Family Resource Cart to other areas of the hospital and ambulatory spaces.
• Supports oversight to the Employee Resource Room as well as employee food drives.
• Manages the Employee Zen Den space.
General Responsibilities:
• Performs other duties as assigned.
Minimum Qualifications: Education: Bachelor's Degree required. Experience: No experience required. License(s)/Certification(s)/Registration(s): Basic Life Support (BLS) issued by the American Heart Association (AHA) required within 30 days.
Knowledge, Skills and Abilities:
• Knowledge of office procedures and office equipment.
• Excellent communication skills, both oral and written.
• Proficiency in Microsoft Office applications and other software as required.
• Intermediate level knowledge of Excel and Power Point for reporting and presentations.
• Excellent organization skills.
• Proactively prioritizes tasks and manages resources.
• Ability to solve problems.
• Good interpersonal skills for interaction with employees, clients and customers.
Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.