About this role
As our Senior Product Specialist, you will be the bridge between our cutting-edge die bonding technology and the customers who rely on it. You’ll translate complex technical capabilities into real-world solutions, ensuring our machines deliver maximum value across diverse manufacturing environments. Your expertise will directly influence product adoption, customer satisfaction, and the evolution of our next-generation systems. This is a hands-on role that combines technical expertise, customer engagement, application support, and product development. What You’ll Do
• Serve as the go-to technical expert for our die bonding machine portfolio, supporting both pre-sales and post-sales activities.
• Conduct in-depth product demonstrations, application trials, and process optimization sessions for customers.
• Collaborate with R&D to provide market-driven feedback on product features, performance, and usability.
• Develop and deliver technical training for customers, distributors, and internal teams.
• Troubleshoot and resolve complex application issues, both remotely and on-site.
• Prepare detailed technical documentation, application notes, and competitive analysis reports.
• Participate in industry exhibitions, technical seminars, and customer visits to showcase our solutions.
• Work closely with sales, engineering, and service teams to identify customer needs and develop effective technical solutions.
What You’ll Need
• A degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
• 3+ years of experience in semiconductor equipment, precision automation, or related manufacturing technology.
• Strong understanding of die bonding processes, materials, and equipment operation.
• Hands-on experience with motion control systems, vision alignment, and process optimization.
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Strong problem-solving skills and the ability to work independently as well as collaboratively.
• Willingness to travel domestically and internationally for customer support, training, and technical activities.
• Ability to effectively liaise with business clients in Hong Kong and China; proficiency in Mandarin and/or Cantonese is an added advantage.
Talent acquisition based on ITEC vacancies is not appreciated. ITEC job adverts are ITEC copyright © material and the word ITEC® is a registered trademark.
ITEC is an Equal Opportunity/Affirmative Action Employer.