About this role
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Closing Specialist at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
• Competitive Pay
• Medical/Dental/Vision/401K opportunities
• Travel discounts
• Credit Union Membership
• Tuition Reimbursement
• Professional Counseling & Family Support
• Growth and Development Opportunities
*Benefit eligibility will vary by position
As a Specialist Closing, a typical day will include:
• Answer Owner questions regarding the use of properties and location amenities; make recommendations given the background information obtained on the Owner through discovery.
• Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).
• Ensure that signed contract paperwork is accurate and contains all necessary information and documentation.
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
• Uses Sales techniques that maximize revenue while maintaining existing guest loyalty, including up-selling.
Guest Experience and Company Standards
• Develop and maintain positive and productive working relationships with other employees and departments.
• Interact with colleagues and guests professionally and promptly.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.
• Always follow company policies and safety procedures.
To Become a Specialist Closing at MVW:
• Available to work a flexible schedule to include weekends and holidays.
• Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.
• Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
• May be asked to operate company vehicles following our company policies and standards (including but not limited to golf carts).
• Notary License Required: associate must have notary license active and in good standing by the end of six (6) month introductory period, from date of hire. • Florida Real Estate License
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.