About this role
Overview: Responsible for managing an assigned portfolio for open or non-performing assets, mitigating loss situations and reducing potential losses to M&T Bank. Perform mostly outbound calls, via AutoDial. Responsible for working with customers with past due accounts to arrange for payment alternatives to resolve delinquency, which reduces risk and maintains the customer relationship.
Primary Responsibilities:
• Initiate contact with consumer borrowers that are in the early stage of delinquen