About this role
Overview:
Provide operations support to various areas of Business Banking and Consumer Collections. Perform data entry, system maintenance, and monetary transactions. Complete requests within authority level.
Primary Responsibilities:
• Perform data-entry of various types of information, and from multiple sources (e.g., invoices); receive and verify accuracy of documents.
• Creates payment coupons and G/L tickets from auction proceeds/insurance payments.
• Prepare ticket work to allocate funds received, to ensure payment of expenses.
• Contact outside vendors (e.g., Repo agents, Auctions) to gather and/or provide information on accounts
• Prepare, send and track outgoing checks to clients and vendors
• Monitor and submit requests to change the status of accounts
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.
Scope of Responsibilities:
This position has potential direct contact with agents/auctions and other external vendors; mostly email correspondence with other external vendors.
Education and Experience Required:
A combined 2 years’ higher education and/or work experience, with a minimum of 1 year relevant work experience.
Strong verbal and written communication skills.
Detail oriented.
Proficient PC skills including word processing, spreadsheet and email software.
Education and Experience Preferred:
Bachelor’s degree.
Repo/Remarketing knowledge base
Knowledge of M&T Bank systems.
• Prepare letters to customers for different aspects of Repo/ Remarketing
• Paying invoices
• Setting up transports of units after repossession
• Processing reports for late charge suppressions.
• Monitoring e-mailboxes and directing e-mails to proper teams.
• Updating procedures.
• Processing funds/checks as requested.
• Monitoring payment reporting.
• Approving fees.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location Getzville, New York, United States of America