About this role
• Permanent Full Time Contract • Location: Jambinu (Geraldton) WA 6530 • $132,208 - $140,000 + super + NFP salary packaging benefits + business car • Salary is dependent on experience, and qualifications • Make a meaningful difference to the lives of Australians in need
Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose.
Your Opportunity This is an opportunity to lead with purpose in communities where connection, trust and consistency truly matter. Based in Geraldton, this is an on-site position where your presence and leadership will directly support teams, strengthen relationships and help shape meaningful outcomes across the Gascoyne and Pilbara regions.
You will step into a role that is both complex and deeply rewarding, leading services that support people through real life challenges while ensuring programs are practical, responsive and culturally informed. Each day, you will work alongside dedicated teams across Geraldton, Carnarvon, Meekatharra, Karratha and Port Hedland, creating a sense of unity across distance and ensuring every service feels connected to a shared purpose.
At its heart, this role is about people. It is about empowering your leaders, supporting your teams, and building strong partnerships with community, government and Aboriginal organisations so services are not only delivered, but felt. As part of the senior leadership team, you will also contribute to shaping the future of service delivery in the region, balancing operational excellence with a clear vision for growth, sustainability and community impact.
Your Key Responsibilities:
• Lead and develop service delivery teams across a defined geographic area to achieve strong client outcomes. • Drive operational performance and ensure services meet contractual and compliance requirements. • Provide leadership, coaching and development to frontline managers and emerging leaders. • Oversee workforce planning, recruitment and team resourcing to meet current and future needs. • Manage budgets, monitor financial performance and ensure responsible use of resources. • Build a positive, high-performing culture focused on accountability, feedback and continuous improvement. • Actively participate in at least two committees or membership bodies within the area to strengthen relationships with community partners, government and funding bodies. • Monitor program outcomes, analyse performance data and implement improvement strategies. • Contribute to local service strategy aligned with organisational priorities. • Represent Mission Australia within the region, enhancing visibility and impact.
Requirements for Success
• Tertiary qualification in community services, management or a related field or equivalent demonstrated experience. • Significant leadership experience managing large, multi-site teams within the community services sector. • Proven capability in managing multiple contracts across state and federal funding bodies with strong financial oversight. • Demonstrated success in building and maintaining relationships with Aboriginal communities and Aboriginal Community Controlled Organisations. • Strong stakeholder engagement, communication and negotiation skills across complex community and government environments. • Experience delivering outcomes within strict budget and performance frameworks while driving service sustainability and growth. • Advanced people leadership capability including workforce planning, coaching, performance management and leading through change. • Full driver licence with no restrictions.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your Benefits To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
• Rewarding work – every day you know you’re making a real difference • Not-for-profit salary packaging, reducing your tax (details via AccessPay) • Free external, confidential counselling and access to chaplaincy support • Volunteering opportunities • Opportunity to purchase additional annual leave • Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
Our Culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au
Find out more about a career with Mission Australia.
How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application.
Applications for this role are shortlisted as received and we are interviewing through the advertising period. Please apply as soon as possible to be considered. Thank you.