About this role
New Business Operations Manager Office based – Abingdon Salary: £40,000 - £46,000 12-month FTC
Your Responsibilities
• You will build the operating model for our newest category in Great Britain, from workflows and handovers to clear decision points across the launch setup. • In close collaboration with sales, logistics, service and marketing, you make sure the new category fits into existing Miele processes without losing speed or clarity. • Where current structures do not fully support the launch, you define practical processes that help the business move forward without creating unnecessary complexity. • Across internal teams, you coordinate the operational setup and keep responsibilities, dependencies and next steps visible. • Open questions, risks and launch dependencies get your attention early, so teams can make decisions before issues slow down execution. • With a strong eye for detail, you track decisions and follow-up actions to make sure operational topics move from discussion into delivery. • As the category grows, you improve workflows, so the setup stays efficient, scalable and reliable for customers and internal teams • What we are looking for
• You bring a degree in business administration, operations management, supply chain, commercial management or a comparable qualification. • Relevant experience in sales operations, commercial excellence, process design, operations management or a similar field helps you turn plans into workable structures. • A strong understanding of end-to-end operational processes and system integration allows you to spot gaps before they become launch problems. • In unclear situations, you create structure, align stakeholders and keep progress moving even when requirements still change. • Experience with Miele processes, systems or operational structures will give you a helpful head start in this role. • A background in launching or integrating a new product category helps you understand the pressure, pace and cross-functional alignment this role needs. • Additional knowledge in project management, process improvement, lean management or operational excellence supports your ability to build scalable ways of working.