About this role
REQ14729 Assistant, Cashiering Compliance & POS Management (Open)
POSITION SUMMARY:
• The Assistant is responsible for : • Assisting the superior in inputting and maintaining the menus in the Micros Point of Sale System for all outlets. • Assisting the superior setting up Micros cards for all users and updating access as required. • Assist the superior in updating the cashiering manual in both English and Chinese. • Assist the superior in POS cashier training & monitoring • Assist the superior to establish & monitor of POS cashier procedures for daily balancing, banking & reporting. • Carry out cashier audit
PRIMARY RESPONSIBILITIES:
• Assist Superior in Training for all outlets’ cashiers on POS, cash handling, balancing, banking and daily reporting procedures • Set up menus on POS and ensure pricing is accurate • Monitor cashier POS activity and highlight suspicious trends to management • Maintain the accuracy and integrity of the data stored in Micros • Issue new Micros cards or update access levels as required • Provide operational support to the outlets on Micros system • Maintain & ensure the operation procedure are accomplished by outlets • Support the F&B Administration and Financial Accounting Teams with the timely and accurate provision of reports on both a regular and ad hoc basis
KEY PERFORMANCE INDICATORS:
• Perform all aspects of this position in a manner that represents the best interests and integrity of the business both externally and internally • Ensure compliance with the company’s financial guidelines, policies and procedures • Ensure all applicable financial government guidelines and legislation is adhered to • Ability to communicate to all levels of management • Service standards are consistent with departmental expectations • Adherence to all relevant policies and procedures • Constructive relationships are built with team members and business managers. • Accuracy of POS data • Competency of F&B cashiers in using the POS system • Quality of analysis to identify suspicious cashier activity
QUALIFICATIONS: Experience
• Experience with Point of Sales system preferred Education
• Bachelor Degree • Knowledge of Chinese word processing preferred Skills / Competencies
• Proficiency with computer applications, including Microsoft Office suite products • Front of house operational experience using Micros in a previous role would be highly regarded • Good command of both spoken and written English and Chinese, fluency in Mandarin is preferred • Capable in translating between English and Chinese.