About this role
Join Wandoo Finance as an Application Support Analyst We are a fast growing global fintech powerhouse – with HQ in Latvia and operations across Poland, Spain, Romania, Peru and now also Lithuania. We deliver innovative financial solutions across borders, combining tech-driven thinking with global reach. We're a small but fast-moving support development team sitting at the intersection of technology and business. You'll be the third person on the team, working closely with the team lead on a wide range of support tasks — from investigating and fixing data issues to coordinating with internal stakeholders to get things resolved quickly and correctly. This isn't a pure tech role and it isn't a pure ops role — it's both. If you're someone who can query a database, make sense of what you find, and then clearly explain the situation to a risk manager or sales rep, you'll thrive here. How You’ll Make an Impact Investigating and resolving complex support tickets (2nd/3rd level) across the full stack Analyzing data and fixing issues using SQL, internal tools and scripts Communicating with business teams — sales, risk, operations — to clarify requirements and coordinate fixes Documenting solutions and contributing to team knowledge Gradually taking on more ownership as you grow into the role What You Bring to the Table Data work here is unforgiving — a wrong value in the wrong field can cause a real business problem. You're the kind of person who double-checks before hitting confirm , not after. Solid SQL skills — you're comfortable writing queries, spotting anomalies, and making data corrections Some coding experience — enough to read code, understand what's happening, write scripts / make small fixes Clear, confident communication — you can talk to both technical and non-technical people without losing either of them A methodical, ownership-driven mindset — you follow issues through to resolution rather than passing them along Nice to have Experience working in a support or operations role Experience with Java or Groovy Experience with observability tools (DataDog, Elastic, Graylog or similar) Familiarity with ticketing systems (Jira or similar) and understanding basic ITIL concepts Fintech or financial services background What’s in It for You A competitive monthly salary of 2500-3000 EUR gross, depending on your experience Hybrid life - 3 days in the office, 2 days in your personal kingdom A small, high-impact team where your work is visible and your growth is real Direct exposure to both the technical and business sides of building a fintech product Workcation - enjoy up to 2 weeks per year working from anywhere Annual bonus & salary review once a year - because progress matters Learning & growth opportunities chose by you, approved by us Birthday off - your day, your rules 5 paid blood donor days - superheroes deserve time off Health insurance after probation - extra coverage to keep you fully protected Private gym on office premises - employee-only