About this role
Amazon Web Services Infrastructure Services team provides comprehensive technical support throughout the design, planning, delivery, and operation of Amazon Web Services infrastructure. We support data centers and the servers, storage, networking, power, and cooling equipment that ensure the customers of Amazon Web Services have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations technical support managers, and other vital roles. You’ll collaborate with people across Amazon and our operating partners to help Amazon Web Services deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for the customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We're seeking a Logistics Technical Support Specialist to join the Amazon Web Services China Infrastructure team. In this role, you'll provide support and expertise for logistics operations in data centers under Amazon Web Services China Regions. Key job responsibilities Logistics Specialists receive parts, maintain inventory, transfer and return parts as needed for Technicians in multiple data centers. This role manages the storage, and ensures a safe and neat workplace . Duties include but not limited to: - Receiving, stowing and picking, packaging and shipping, sorting and counting of computer hardware parts physically and logically. - Working on part request from Technicians and reviewing inventory availability. - Monitor Logistics dashboards and request for actions to ensure that the InfraOps meet the KPI target. - Balance the inventory within the cluster and region when needed - Coordinate with procurement and vendor to schedule part delivery. Track and update shipment status and manage the delivery issues with transportation vendors - Storage facility management and administration. Cycle count, daily audit, 7S etc. - Complying with inventory process in part handling activities for instance parts quarantine, media parts, critical parts control. - Participation in continuous improvement initiatives in addition to day-to-day inventory requests. - Process RMA to vendors and scrap parts A day in the life Logistics is committed to ensure the inventory is accurate and optimal in Data Centers for different teams of Technicians. We work closely with Technicians, and coordinates with Procurement and vendors throughout the lifecycle of computer hardware. About the team About Amazon Web Services Diverse Experiences Amazon Web Services values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Web Services? Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. Amazon Web Services pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust Amazon Web Services’ robust suite of products and services to power their businesses. Inclusive Team Culture Amazon Web Services values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.