About this role
We're seeking a Strategic Account Manager to join our Brazil TCEE (Technology, Consumer Electronics & Entertainment) team, owning end-to-end relationships with high-value 3P sellers across categories including Wireless, Home Entertainment, PC, Video Games, and Electronics. This role combines deep category expertise with consultative seller management to drive GMS growth, improve selection and price competitiveness, and accelerate channel optimization (FBA, Seller Flex, Easy Ship) for strategic accounts. You'll manage a portfolio of top-performing and high-potential sellers, developing tailored growth strategies that align seller capabilities with Amazon's marketplace priorities. The ideal candidate brings strong analytical skills, category knowledge in consumer electronics, and the ability to influence sellers toward operational excellence while navigating complex cross-functional challenges (compliance, fulfillment, pricing). Key job responsibilities - Own a portfolio of high-value 3P sellers in TCEE categories, developing and executing customized account growth plans with clear GMS targets, selection expansion goals, and channel migration milestones - Build trusted advisory relationships with key sellers (official distributors, large retailers, brand-authorized resellers) through structured engagement cadences - Diagnose seller-level performance gaps — selection, pricing, fulfillment mix, conversion — and develop collaborative action plans - Drive FBA adoption and channel optimization (FBA Core, Seller Flex, Easy Ship) to improve customer experience and seller economics - Identify and recruit high-potential sellers, including official brand distributors and category specialists - Track market trends, seasonality, and new product launches to ensure seller readiness and day-1 availability for key ASINs - Contribute to programmatic solutions addressing systemic challenges (price competitiveness programs, selection gap closure, compliance navigation) - Track and report on seller-level and GL-level KPIs: GMS, price comp (IC/External), buyable ASINs, channel mix, conversion A day in the life Review GL dashboards and seller performance metrics to prioritize daily actions Conduct strategic calls with top sellers — aligning on selection expansion, pricing adjustments, and FBA migration plans Perform deep-dive analysis on specific seller or category performance issues Coordinate with 1P, Fulfillment, and Compliance teams to resolve seller blockers Prepare data-driven recommendations for WBR and leadership reviews Research competitive landscape and new brand/seller opportunities Update CRM and tracking tools with latest seller interactions and pipeline status Analyze channel-level trends (FBA share, Seller Flex growth, MFN SS price comp) to identify optimization opportunities About the team The TCEE (Technology, Consumer Electronics & Entertainment) team manages 3P marketplace performance across Brazil's highest-GMS technology categories. We drive growth through a combination of strategic seller management, selection expansion, channel optimization, and cross-functional program development. Our categories include Wireless, Home Entertainment, PC, Video Games, Electronics, Camera, Musical Instruments, and Office Products.