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Supply Chain Manager III: Labor Planning, WWRR Labor Planning @ Amazon.com Services LLC

Bellevue, Washington, USOnsiteFull-time
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About this role

The Supply Chain Manager for Labor Planning is a senior individual contributor responsible for designing and delivering end-to-end labor planning solutions across sites and the broader network. This role operates at the intersection of tactical execution and long-term strategic planning, requiring the ability to function independently, navigate ambiguity, and drive decisions that affect multi-site operations and organizational outcomes. In this role, the manager owns both weekly operational labor planning cycles and longer-horizon analyses that integrate forecasting, transportation, capacity, and finance workstreams. The SCM is expected to set goals, harmonize cross-functional perspectives, and develop scalable, automated solutions that improve labor planning accuracy and cost efficiency across the network. Key job responsibilities Weekly Responsibilities: Conduct weekly labor planning for sites and network Develop hiring plans and variable labor plans Perform labor planning bridging Generate weekly reporting on site execution, execution to plan, and labor plan accuracy performance Bridge network performance to leadership Own input assumptions for supply chain management Own short-term capacity management Collaborate with Finance on operational plan management/audit and attribution of performance variances Delineate responsibilities with Operations and Finance teams Strategic & Long-Term Responsibilities: Collaborate with Demand Planning, Forecasting, and Transportation teams on load-balancing and deviation in arrivals Determine cost of inaccurate labor plans Optimize labor planning according to costs Invest in and produce products that automate labor planning Integrate long-term labor planning with capacity planning team Develop peak, prime week, and sales labor plans Mentor and develop junior team members A day in the life Update weekly labor planning models with latest forecasts, run optimization scenarios, and perform variance bridging Compile weekly reporting on execution performance, rate metrics, and cost impact of planning inaccuracies Lead network labor plan review with senior leadership, presenting hiring strategies and facilitating trade-off discussions Collaborate with Forecasting on volume changes and Transportation on inbound deviations affecting labor timing Reconcile assumptions with Finance to attribute performance variances and support OP management Progress strategic projects, including peak season labor planning Respond to ad hoc escalations on staffing shortages or urgent scenario analysis requests

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