About this role
Education: College/CEGEP. Work setting: Clinic. Physician's office. Tasks: Coordinate the flow of information. Interview patients to obtain case histories. Open and distribute regular and electronic incoming mail and other material. Schedule and confirm appointments. Train staff in procedures and in use of current software. Complete insurance and other claim forms. Maintain filing system. Order supplies and maintain inventory. Determine and establish office procedures and routines. Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review. Initiate and maintain confidential medical files and records. Prepare draft agendas for meetings and take, transcribe and distribute minutes. Perform data entry. Provide customer service. Supervision: 3-4 people. Computer and technology knowledge: MS Word. Electronic mail. MS Excel. MS Windows. MS Outlook. Technical terminology: Medical. Area of work experience: Correspondence. Reports and records. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Attention to detail. Large caseload. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Judgement. Organized. Reliability. Team player. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Morning. Day. Weekend. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Support for Indigenous people: Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .