About this role
Education: Secondary (high) school graduation certificate. or equivalent experience. Work setting: Clinic. Tasks: Coordinate the flow of information. Interview patients to obtain case histories. Open and distribute regular and electronic incoming mail and other material. Schedule and confirm appointments. Train staff in procedures and in use of current software. Complete insurance and other claim forms. Maintain filing system. Order supplies and maintain inventory. Arrange travel, related itineraries and make reservations. Determine and establish office procedures and routines. Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review. Initiate and maintain confidential medical files and records. Prepare draft agendas for meetings and take, transcribe and distribute minutes. Perform data entry. Provide customer service. Supervision: 5-10 people. Security and safety: Criminal record check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Personal suitability: Client focus. Flexibility. Initiative. Organized. Reliability. Team player. Experience: 1 to less than 7 months. Employment terms options: Evening. Flexible hours. Morning. Day. Weekend. Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) . Supports newcomers and/or refugees with foreign credential recognition. Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Does not require Canadian work experience. Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Facilitates access to Elders who can offer support and guidance to Indigenous workers .