About this role
Education: Secondary (high) school graduation certificate. Work setting: Hospitality industry. Hotel, motel, resort. Rural area. Relocation costs covered by employer. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Computerized bookkeeping system. Security and safety: Vulnerable sector check. Transportation/travel information: Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Employment terms options: Shift. Experience: Will train. Employment terms options: Overtime required. Financial benefits: Night shift premium. Other benefits: Parking available.