About this role
Education: No degree, certificate or diploma. Tasks: Must be of legal age to mix and serve alcoholic beverages. Address customers' complaints or concerns. Prepare and serve specialty food at customers' tables. Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings. Describe menu items including daily specials for customers. Clear and clean tables, trays and chairs. Describe and advise on wine selection. Greet patrons, present menus, make recommendations and answer questions regarding food and beverages. Serve food and beverages. Take orders and relay to kitchen and bar staff. Assist clients/guests with special needs. Provide customer service. Work conditions and physical capabilities: Bending, crouching, kneeling. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Excellent oral communication. Flexibility. Initiative. Organized. Reliability. Team player. Experience: Will train. Support for persons with disabilities: Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Provides awareness training to employees to create a welcoming work environment for Veterans . Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Support for mature workers: Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers . Supports for visible minorities: Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship programs that pair members of visible minorities with experienced employees.