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front desk manager @ Best Western Plus Merritt Hotel

Merritt (BC), CanadaOnsiteFull-time
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About this role

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Tasks: Develop and implement policies and procedures for daily operations. Supervise staff. Conduct performance reviews. Conduct training sessions. Negotiate with clients for the use of facilities. Perform front desk duties. Prepare marketing plans. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Manage events. Work conditions and physical capabilities: Attention to detail. Personal suitability: Excellent oral communication. Experience: 1 year to less than 2 years.

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