About this role
Education: Secondary (high) school graduation certificate. Work setting: On-site customer service. Testing. Repair. Service. Tasks: Install, arrange, remove and maintain telephone equipment, wiring and associated hardware. Repair or replace defective telephone equipment. Analyze test results and adjust, change or repair switching system, network, associated equipment and software. Complete and maintain test and service reports. Determine nature, cause and location of trouble. Operate computerized testing systems to conduct service tests on customer lines and equipment. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Combination of sitting, standing, walking. Manual dexterity. Personal suitability: Organized. Reliability. Accurate. Dependability. Experience: 2 years to less than 3 years. Other benefits: Free parking available. Support for persons with disabilities: Participates in a government or community program or initiative that supports persons with disabilities . Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Support for newcomers and refugees: Supports newcomers and/or refugees with foreign credential recognition. Offers mentorship programs that pair newcomers and/or refugees with experienced employees . Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for Veterans: Offers mentorship, coaching and/or networking opportunities for Veterans. Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) . Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations . Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers . Support for mature workers: Applies hiring policies that discourage age discrimination . Offers mentorship, coaching and/or networking opportunities for mature workers . Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) . Supports for visible minorities: Participates in a government or community program or initiative that supports members of visible minorities. Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.). Offers mentorship programs that pair members of visible minorities with experienced employees. Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.