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travel agency manager @ MKMK Travel

Calgary (AB), CanadaOnsiteFull-time
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About this role

Education: College/CEGEP. Tasks: Direct and control daily operations . Evaluate daily operations . Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Oversee payroll administration. Supervise office and volunteer staff. Area of work experience: Tourism. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Experience: 3 years to less than 5 years.

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