About this role
Education: Secondary (high) school graduation certificate. Asset languages: Mandarin. Chinese. Work setting: Relocation costs not covered by employer. Corporation or company ticket office. Travel wholesale company. Tasks: Attend to other financial transactions, such as plane tickets and travel insurance . Calculate cost of travel and accommodations. Handle reimbursement in case of transportation and hotel reservations cancellation. Recommend suitable products. Manage difficult situations with customers. Perform general office duties. Sell travel products and travel insurance. Use principles and methods for showing, promoting, and selling products or services, which include marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Provide customers with travel information and other details such as regulations, duty free allowances, health risks and requirements, attractions and special events. Attend to cancellations and schedule changes. Develop contact lists. Make transportation and accommodation reservations using computerized reservation and ticketing system. Computer and technology knowledge: Travel software packages. Amadeus. MS Office. Database software. Travel bookings: Business travel. Leisure travel. Individual travel. Group travel. Domestic travel. International travel. Adventure travel. Cruise ship. Geographical areas of specialization: Canada. United States. Asia. Area of specialization: Sales. Second language education. Economic specialization: Retail business. Security and safety: Criminal record check. Transportation/travel information: Willing to travel. Willing to travel overnight. Work conditions and physical capabilities: Tight deadlines. Repetitive tasks. Work under pressure. Personal suitability: Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Screening questions: Are you authorized to work in Canada?. Are you currently a student?. Are you willing to relocate for this position?. Do you have experience working in this field?. Do you live near the job location?. Do you meet the language requirements listed in the job posting for the position (English or French)?. Experience: 1 year to less than 2 years. Employment terms options: Weekend. Overtime required. Health benefits: Health care plan. Financial benefits: Bonus. Night shift premium. Long term benefits: Maternity and parental benefits. Other benefits: Learning/training paid by employer. Other benefits. Travel insurance.