About this role
Education: Secondary (high) school graduation certificate. Work setting: Staff accommodation available. Staff accommodation provided. Remote location. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Process group arrivals and departures. Provide information on hotel facilities and services. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Transportation/travel information: Travel expenses paid by employer. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Personal suitability: Client focus. Efficient interpersonal skills. Excellent written communication. Flexibility. Organized. Team player. Screening questions: Are you authorized to work in Canada?. Experience: 1 year to less than 2 years. Employment terms options: Overtime required. Other benefits: On-site housing options. On-site recreation and activities. Transportation provided by employer.