About this role
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience. Work setting: Private sector. Transportation. Tasks: Answer written and oral inquiries. Answer inquiries and provide information to customers. Arrange for billing for services. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Receive payments. Answer clients' inquiries and provide information. Consult with clients after sale to provide ongoing support. Computer and technology knowledge: Database software. Internet. MS Excel. MS Outlook. MS Word. Weather forecasting experience: Aviation. Type of industry experience: Military aviation. General aviation. Corporate aviation. Security and safety: Basic security clearance. Criminal record check. Driver's validity licence check. Transportation/travel information: Valid driver's licence. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Tight deadlines. Work under pressure. Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Ability to multitask. Dependability. Quick learner. Employment terms options: Evening. Night. Experience: Experience an asset. Employment terms options: Weekend. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Group insurance benefits. Life insurance. Pension plan.