About this role
*Overview* *Job Title:* Medical Administrative Assistant ? Physiotherapy Clinic (MVA / WSIB / EHC Experience Preferred)
*Location:* Brampton, ON *Job Type:* Full-time / Part-time *Schedule:* Day, evening, and weekend availability may be required *Compensation:* Competitive, based on experience
About Us
We are a busy, multidisciplinary physiotherapy clinic in Brampton providing high-quality care including physiotherapy, chiropractic, and massage therapy services. We are seeking a detail-oriented and reliable *Administrative Assistant* with experience in medical billing and insurance processes.
Greet patients and provide a professional, welcoming front desk experience
* Manage appointment scheduling, confirmations, and follow-ups * Handle high-volume phone calls, emails, and patient inquiries * Process billing for *MVA (Motor Vehicle Accident), WSIB (Workplace Safety & Insurance Board), and EHC (Extended Health Care)* claims * Verify insurance eligibility and submit claims through various portals * Prepare and manage patient files, intake forms, and consent documentation * Coordinate with healthcare providers regarding patient schedules and treatment plans * Maintain accurate records using clinic management software * Collect payments and process invoices/receipts * Ensure compliance with clinic policies, privacy laws, and administrative procedures * Perform general administrative duties (filing, scanning, data entry, etc.)
Requirements
* Previous experience in a *physiotherapy, chiropractic, or medical clinic* (strongly preferred) * Knowledge of *MVA, WSIB, and EHC billing procedures* * Familiarity with insurance portals and claim submissions * Strong organizational and multitasking skills * Excellent communication and customer service skills * Proficient in computer systems and clinic software (e.g., Universal) * Ability to work in a fast-paced environment and handle multiple priorities * Professional, reliable, and detail-oriented
Assets (Preferred but Not Required)
* Experience with *HCAI system (for MVA billing)* * Experience handling *direct billing and insurance coordination* * Multilingual skills (an asset in diverse communities) * Knowledge of medical terminology
Pay: $18.00-$19.00 per hour
Work Location: In person