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dental receptionist @ Li Family Dental

CAOnsiteFull-time
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About this role

*Job Overview* We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires strong administrative skills, familiarity with dental office procedures, and the ability to handle multiple responsibilities in a fast-paced environment. Prior experience with electronic medical records and dental software is preferred to ensure smooth patient flow and accurate record-keeping.

*Duties*

* Greet patients warmly and check them in for appointments * Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages * Verify patient insurance information and update electronic medical records using Cleardent * Collect payments, co-pays, and process billing transactions accurately * Maintain organized patient records in compliance with privacy regulations * Assist with appointment scheduling, rescheduling, and cancellations * Coordinate with dental staff to facilitate smooth daily operations at the front desk

*Skills*

* Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office environment * Proficiency with dental practice management software such as Cleardent is highly desirable but not mandatory * Strong knowledge of dental terminology relevant to dental care * Excellent communication skills, both verbal and written, with the ability to interact professionally with patients and staff * Ability to manage multi-line phone systems efficiently while maintaining composure under pressure * Familiarity with electronic medical records systems and office equipment * Exceptional organizational skills with attention to detail in record keeping and appointment management * Previous experience working in a busy office setting, demonstrating multitasking capabilities and professionalism

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing excellent patient care. The successful candidate will thrive in a dynamic environment that values professionalism, accuracy, and compassionate service.

Pay: $23.00-$30.00 per hour

Benefits: * On-site parking

Work Location: In person

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