About this role
*Overview* We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, and handle administrative duties with efficiency and a friendly demeanor. Experience with dental office software and medical terminology is highly valued to ensure smooth operations and excellent patient service.
*Responsibilities*
* Greet patients warmly and provide exceptional front desk customer service * Schedule, confirm, and reschedule patient appointments using dental practice management software such as Dentrix and Epic * Manage multi-line phone systems to answer inquiries, direct calls, and take messages accurately * Verify patient insurance information and process payments efficiently * Maintain accurate electronic medical records in compliance with privacy regulations * Assist with patient check-in and check-out procedures * Handle administrative tasks including filing, data entry, and correspondence * Ensure the reception area remains clean, organized, and welcoming * Collaborate with dental staff to facilitate smooth daily operations
*Skills*
* Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting * Proficiency with dental practice management software such as Dentrix and Epic * Strong knowledge of medical terminology relevant to dentistry and healthcare documentation * Experience working with electronic medical records (EMRs) systems * Excellent organizational skills with attention to detail * Ability to handle multi-line phone systems efficiently and professionally * Outstanding communication skills, both verbal and written * Ability to multitask effectively in a fast-paced environment * Prior administrative experience in a healthcare setting is preferred
Pay: $21.00-$28.00 per hour
Benefits: * Dental care * On-site parking
Work Location: In person