About this role
*Job Overview*
We are seeking an *experienced, dedicated, and organized Medical Office Assistant* to join our healthcare team. This is a dynamic role that blends *front-desk reception* with *administrative and clinical support* for physicians, playing a key role in ensuring our clinic runs smoothly and efficiently.
As the first point of contact for patients, you will be responsible for *creating a welcoming atmosphere* while managing the efficient day-to-day operations of the clinic. The ideal candidate will have:
* *Excellent communication and interpersonal skills* * *Great attention to detail* * *Excellent computer skills * * *Familiarity with medical terminology* * *Experience with JUNO and OSCAR EMR systems* * *A strong work ethic* and the ability to excel in a *fast-paced, team-oriented setting* * *Capability to perform basic clinical tasks*
*Qualifications & Requirements*
* Minimum 1 year experience as a Medical Office Assistant. * *Previous experience using JUNO and OSCAR EMR is required* * *Must have phlebotomy experience* and be able to perform *intramuscular (IM) injections* confidently and safely. * Strong knowledge of *medical terminology* and *administrative procedures*. * Highly proficient in *computer skills* and *administrative systems*. * Excellent *verbal and written communication skills*. * Proficient in *phone system operations* and the use of *basic office equipment*. * Ability to *multitask* effectively in a *fast-paced environment* while maintaining *high attention to detail*. * Demonstrates a *positive, professional attitude* and a *commitment to exceptional patient care*.
*Responsibilities & Duties*
* Greet patients warmly and assist with the *check-in process*. * Manage phone systems to *handle incoming calls*, *schedule appointments*, and *address patient inquiries*. * Manage clinic email correspondence, *responding promptly and professionally *to patient inquiries and processing incoming referrals, reports, and other communications * Manage entries from *online intake forms*, emails, and other sources of *new patient requests* to join the practice, ensuring they are processed and booked in a timely manner. * Maintain *accurate patient records* using *JUNO and OSCAR EMR*. * Verify *patient insurance information* and address *billing inquiries*. * Coordinate with healthcare providers to ensure *timely patient care* and follow-up. * *Maintain physicians? appointment schedules* and ensure patients are booked appropriately. * Perform general administrative tasks including *filing*, *data entry*, *scanning*, *faxing*, and maintaining a *clean and organized front desk area*. * Assist physicians with *basic clinical tasks*, including *taking bloods* (phlebotomy) and *giving intramuscular (IM) injections*. * Ensure *compliance with health regulations* and uphold *patient confidentiality standards*.
Join our team and contribute to delivering high-quality healthcare services while ensuring an exceptional experience for our patients.
Job Types: Full-time, Part-time available
Schedule:
* Monday to Friday * Weekends
Work Location: In person
Job Types: Full-time, Part-time
Pay: $19.00-$22.00 per hour
Application question(s): * Do you have current experience and confidence performing both phlebotomy (taking blood) and intramuscular (IM) injections? * Do you have minimum of 1 year experience working as a Medical Office Assistant in a family physician?s clinic? * Do you have phlebotomy and IM injection certificate ? * Are you an International Medical Graduate (IMG)? * Are you experienced and proficient in using JUNO and OSCAR EMR ?
Work Location: In person