About this role
Towing Operations Manager
*KW Towing* is seeking an experienced and motivated *Towing Operations Manager* to lead our towing and freight recovery operations. The ideal candidate will have strong industry knowledge, proven leadership skills, and hands-on towing experience.
Responsibilities
* Oversee daily towing and freight towing operations. * Manage and supervise tow truck operators and dispatch staff. * Ensure compliance with all safety regulations, company policies, and industry standards. * Coordinate heavy-duty towing, freight recovery, and roadside assistance services. * Schedule staff, equipment, and resources efficiently. * Train, mentor, and evaluate towing personnel. * Respond to operational issues and provide solutions in a fast-paced environment. * Maintain excellent customer service and client relationships. * Monitor fleet performance, maintenance schedules, and operational costs.
Requirements
* Minimum *5+ years of towing management experience*. * Extensive knowledge of *freight towing, heavy-duty towing, and recovery operations*. * Valid *Tow Operator License* (required). * Previous hands-on experience as a tow truck operator. * Strong leadership, communication, and organizational skills. * Ability to manage multiple priorities and work under pressure. * Knowledge of transportation and towing regulations. * Clean driving record preferred.
What We Offer
* Competitive salary based on experience. * Career growth opportunities. * Supportive team environment. * Company benefits package.
If you have the experience, leadership skills, and towing industry knowledge to manage a professional towing operation, we encourage you to apply.
Pay: $65,000.00-$75,000.00 per year
Work Location: In person