About this role
At *VIP Vape*, we set the standard for customer experience. Our philosophy is simple: match the products we sell with the specific needs of each customer; offer our products in a clean, contemporary space that invites return visits; and make a positive impact on the communities in which we live and work.
We bring our ideology to life through our people, and we are currently looking for *Part-Time Sales Associates.*
*VIP Sales Associates *are an amazing mix of product specialists, customer service superstars and brand ambassadors. They are creative and service driven individuals, who have a passion for the vape and cannabis culture and provide a unique shopping experience for any type of customers. As the first point of contact for our guest, our they will set the tone in delivering a world class guest experience through engagement, industry expertise and authentic relationship building by efficiently directing customer to their desired product, experience and price point.
*Key Duties & Responsibilities ( Sales & Customer Service ) :*
* Greet customers throughout the day in a friendly and welcoming manner * Check government issued ID of customers upon entry to the store. * Engage with customers to understand their needs and educate them on responsible cannabis use * Provide accurate and knowledgeable product information based on formal and informal ongoing learning. * Convert customer needs into sales, meeting and exceeding individual and company sales targets * Create an engaging and welcoming environment within the store and cultivate meaningful relationships through trust and rapport with our guests to drive return business. * Continually promote our brand and be a positive representative of the vape industry. * Support the upkeep and cleanliness of our space in a way that propels our brand and standard * Effectively utilize a cannabis compliant POS system and cash register * Comply and maintain all required training and certifications required by Provincial and Federal law
*Qualifications and Requirements :*
* Able to lift and carry 20 lbs. * Sound knowledge of various vaping products. * Successfully provide a criminal background check. * Knowledge of Provincial and Federal laws and regulations pertaining to retail Vape * Must be *19 years of age* or older * Able to do audits on a timely manner and if there are some discrepancies appropriate person should be reported. * Organize and clean the storage room. * Other duties as assigned. * *Able to work evenings, holidays and weekends. Weekdays and mornings as needed. * * *Needs to have a car.*
*Attributes of the Candidate:*
* Excellent interpersonal skills * Passionate about the ?customer experience? * Achievement-oriented and hard working * Organized, flexible, and empathetic * Strong time management and prioritization skills * Ability to multi-task in a fast-paced, high-volume environment * Strong communicator who can present ideas clearly * Innovative problem solving and decision-making skills.
This is an evolving position as such, the responsibilities and the job title may shift to reflect a change in requirements.
Pay: $17.60 per hour
Work Location: In person