About this role
*Healthcare Receptionist Internship*
*Job description:*
Lococo Wellness Clinic is a naturopathic and wellness clinic passionate about helping patients heal by supporting the body's natural ability to restore and maintain health.
We are looking for a motivated, health-conscious receptionist to join our team! This role is ideal for students or recent graduates interested in healthcare, medicine, or administration who are looking to gain valuable hands-on experience.
*The Ideal Candidate Will:*
* Be proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Suite * Be CPR certified (opportunity to complete certification within the first week of hiring) * Thrive in a fast-paced environment and remain composed during busy periods * Demonstrate strong organizational and time-management skills * Be comfortable managing multiple priorities simultaneously * Possess excellent verbal and written communication skills * Be receptive to feedback and committed to continuous learning * Enjoy interacting with patients and creating a positive clinic experience * Have strong attention to detail and accuracy * Have previous experience in healthcare, administration, customer service, or accounting (considered an asset)
*Job Description:*
* Welcomes patients and visitors by greeting them in person or on the telephone and answering or referring inquiries * Maintains a positive work environment for patients by answering questions and maintaining the reception area * Manages the schedules and unique needs of 9 practitioners and their patients * Processes patient payments, invoices, and clinic transactions * Maintains accurate patient records and confidential documentation * Assists with inventory management, supply ordering, and clinic organization * Helps patients in distress in the event of emergencies * Communicates clearly and efficiently with practitioners to ensure a positive experience for patients * Maintains clinic operations by following policies and procedures and reporting needed changes * Assists with marketing, social media, and clinic outreach initiatives as required * Performs additional administrative and operational duties as assigned
*What You'll Gain:*
* Exposure to a multidisciplinary healthcare environment * Experience working alongside healthcare practitioners * Development of professional communication skills * Experience managing competing priorities in a fast-paced setting * Transferable skills applicable to healthcare, medicine, administration, business, and customer service careers
*Start Date:* September 2026
*Expected Commitment: *Approximately one-year commitment (preferred)
*Employment Type: *Full-time, Part-time
We look forward to welcoming a motivated and enthusiastic new member to our team!
Pay: $17.60 per hour
Ability to commute/relocate: * Hamilton, ON L8E 1V5: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person