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cashier, customer service @ The Duty Free at Peace Bridge

Fort Erie (ON), CanadaOnsiteFull-time
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About this role

*Job Overview* We are seeking a friendly and professional Cashier and Customer Service Associate to join our retail team. This role involves providing exceptional service to customers, managing transactions accurately, and creating a welcoming shopping environment. The ideal candidate will possess strong communication skills, be organized, and have a passion for delivering outstanding customer experiences. Bilingual abilities and experience in retail sales or technical sales are highly valued to better serve our diverse customer base.

*Duties*

* Greet customers warmly and assist them with their purchases * Operate POS systems efficiently for cash handling, credit card transactions, and returns * Provide product demonstrations and upsell additional items to enhance customer satisfaction and sales * Manage merchandising displays to ensure attractive product presentation * Answer customer inquiries via phone or in person with professionalism and courtesy * Maintain accurate cash registers, balance drawers at shift end, and handle cash handling procedures securely * Assist in inventory management and stock organization * Promote store promotions, loyalty programs, and new products to increase sales opportunities * Ensure the checkout area is clean, organized, and welcoming at all times

*Qualifications*

* Proven experience in retail sales, cashiering, or customer service preferred * Strong communication skills with the ability to engage customers effectively * Bilingual or multilingual skills are a plus for serving diverse clientele * Familiarity with POS systems and basic math skills for cash handling * Ability to perform product demos and explain features clearly * Excellent organizational skills with attention to detail * Time management skills to handle multiple tasks efficiently during busy periods * Professional phone etiquette and interpersonal skills for positive customer interactions * Experience in merchandising, upselling, or technical sales is advantageous but not required * Ability to work flexible hours including weekends

Join our team to deliver exceptional customer service while developing your sales skills in a dynamic retail environment.

Job Types: Full-time, Part-time

Pay: $17.50-$19.00 per hour

Benefits: * Dental care

Work Location: In person

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