About this role
*Medical Office Assistant ? Family PracticeAbout the Role*
We are a busy, community?focused family practice seeking a skilled and compassionate *Medical Office Assistant (MOA)* to join our team. Our clinic operates in a *high?paced, high?volume environment*, and the ideal candidate is organized, calm under pressure, and experienced in supporting physicians and patients in a fast?moving primary care setting.
*Key ResponsibilitiesFront Desk & Patient Flow*
* Greet patients and manage check?in/check?out processes * Verify demographics and ensure accurate information * Maintain smooth waiting?room flow in a *fast?paced clinic setting*
*Phone & Appointment Management*
* Handle *high call volumes* with professionalism and efficiency * Book and modify appointments quickly and accurately * Route calls appropriately and provide clear, helpful information
*EMR & Documentation*
* Schedule appointments and manage tasks within the EMR * Upload, scan, and organize patient documents * Maintain accurate and up?to?date patient records
*Clinical Support*
* Prepare exam rooms and assist physicians as needed * Take vitals (if trained) * Sterilize instruments and support clinical workflows
*Administrative Duties*
* Process referrals, requisitions, forms, and specialist correspondence * Manage prescription renewals and follow?up tasks * Support MSP billing processes (knowledge of billing codes is an asset)
*Patient Communication*
* Provide instructions for labs, imaging, follow?ups, and clinic policies * Communicate clearly and compassionately with patients
*Team Collaboration*
* Work closely with physicians, nurses, and MOAs to ensure smooth clinic operations * Contribute to a supportive, efficient, and *high?paced team environment*
*Qualifications*
* Completion of a Medical Office Assistant certificate *or* equivalent experience * Previous experience in a *busy family practice or medical clinic* strongly preferred * Strong communication skills and a professional, patient?centered approach * Ability to multitask and stay organized during peak periods * Familiarity with MSP billing codes is an asset * Commitment to confidentiality and high?quality patient care
*What We Offer*
* Competitive hourly wage based on experience * Supportive, collaborative team environment * Opportunities for training and professional development * Stable, long?term position in a respected community clinic
Pay: $20.00-$23.00 per hour
Work Location: In person