About this role
Education: Bachelor's degree. Work setting: Urban area. Relocation costs not covered by employer. Private functions. Formal dining room. Hospitality industry. Tasks: Analyze budget to boost and maintain the restaurant's profits. Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies. Evaluate daily operations . Modify food preparation methods and menu prices according to the restaurant budget . Monitor revenues to determine labour cost . Monitor staff performance . Plan and organize daily operations. Recruit staff. Set staff work schedules. Supervise staff. Train staff. Determine type of services to be offered and implement operational procedures. Conduct performance reviews. Cost products and services. Enforce provincial/territorial liquor legislation and regulations. Organize and maintain inventory. Ensure health and safety regulations are followed. Negotiate arrangements with suppliers for food and other supplies. Negotiate with clients for catering or use of facilities. Participate in marketing plans and implementation. Leading/instructing individuals. Address customers' complaints or concerns. Provide customer service. Advise on wine selection. Advise on wine selection and serve wine. Manage events. Serve food and beverages. Respond to complaints of guests. Recommend measures to improve productivity and product quality. Plan for social events and guest programs. Perform sales and marketing activities. Order and maintain inventory of wines and wine glassware. Maintain stock rotation. Establish and maintain required environment. Prepare reports. Resolve issues that may arise, including customer requests, complaints and supply shortages. Maintain clean and safe work environment. Prepare reports and audit findings. Hire, supervise and schedule staff. Recruit, organize, train and manage staff. Hire and oversee training and supervision of staff. Work with the marketing department to understand and communicate marketing messages to the field. Prepare mixed drinks, wine, draft or bottled beer and non-alcoholic beverages. Maintain detailed repair, inspection and certification records and reports. Train staff in procedures and in use of current software. Resolve complaints and claims . Oversee production . Investigate complaints and claims . Conduct quality audits . Supervision: 5-10 people. Food and beverage servers. Certificates, licences, memberships, and courses : Bartender/Mixology Certification Course. Smart Serve. Type of product: Wines. Type of industry experience: Food and beverages. Specialization or experience: Green economy sector. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Handling heavy loads. Physically demanding. Attention to detail. Standing for extended periods. Large workload. Personal suitability: Accurate. Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Organized. Reliability. Team player. Ability to multitask. Screening questions: Are you available for shift or on-call work?. Are you available to start on the date listed in the job posting?. Do you have experience working in this field?. Do you have the required certifications listed in the job posting?. Employment terms options: Evening. Shift. Experience: 2 years to less than 3 years. Employment terms options: Morning. Night. On call. Day. Weekend. Overtime available. Green job: Involves duties and responsibilities that lead to positive environmental outcomes. Health benefits: Dental plan. Health care plan. Vision care benefits. Other benefits: Other benefits.