About this role
*Job Duties*
* Serve as a brand ambassador for Baan Lao, committed to providing an exceptional customer experience * Create a pleasant, welcoming and respectful environment for all guests * Be extremely knowledgeable about every menu item and able to convey a meaningful description for all guest inquiries * Be comfortable and confident making food and drink recommendations to guests. * Accurately record and relay all food and drink orders * Coordinate with chefs and bartenders, providing clarification when needed. * Properly manage the flow of each meal for an optimum guest experience * Ensure the highest quality standards are met for service, cleanliness and food presentation * Work diligently with our maître d? and/or management team to immediately address all guest concerns * Set tables, adhering to brand standards * Follow all safety and sanitation policies * Comply with all federal, provincial and municipal laws
*Qualifications*
* 2+ years of server experience in fine dining establishment. * Previous Thai food restaurant experience is preferred * Exceptional customer service, good interpersonal skills and communication * Excellent memory for names and faces * Outstanding interpersonal skills * Detail oriented * Able to function within, and contribute to, a team environment * Understanding of FoodSafe and liquor law regulations * WSET and/or Mixology training is a strong asset * Must have legible handwriting * Experience with a restaurant POS software platform * Passionate about creating a positive environment for guests and staff * High school diploma is required * Formal training in Hospitality is an asset * Keen interest and knowledge of wine an asset
We look forward to adding your energy and enthusiasm to our team.
Work remotely
* No
Job Types: Full-time, Part-time
Pay: $18.25-$20.00 per hour
Benefits: * Discounted or free food
Application question(s): * How many years of FINE DINING experience do you have? (FINE DINING only, please) * Do you have any WSET training? If so, what level?
Experience: * Serving: 1 year (preferred)
Language: * English (required)
Work Location: In person