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housekeeping supervisor @ Best Western Plus Moncton

Moncton (NB), CanadaOnsiteFull-timePosted 13 days ago

Opens on the employer's site

About this role

*Housekeeping Supervisor ? Job Description*

The Housekeeping Supervisor is responsible for ensuring the cleanliness, order, and overall presentation of guest rooms and public areas meet or exceed hotel brand standards. This role provides hands-on leadership to housekeeping staff while maintaining high levels of guest satisfaction and operational efficiency.

*Key Responsibilities:*

* Supervise and support housekeeping staff in the daily cleaning of assigned guest rooms and hotel areas in accordance with brand standards. * Oversee daily laundry operations, ensuring proper handling, cleanliness, and timely availability of linens and guest supplies. * Inspect rooms and public areas to ensure cleanliness, presentation, and quality standards are consistently met. * Ensure housekeeping carts are fully stocked, organized, and maintained with all necessary linens, amenities, and supplies. * Monitor and ensure all housekeeping equipment is in safe, clean, and proper working condition. * Respond promptly and professionally to guest requests and resolve issues in a timely manner. * Assign and monitor daily room assignments (approximately 14 rooms per shift, or as required based on occupancy). * Train, guide, and support team members to ensure adherence to brand housekeeping standards and procedures. * Promote teamwork, accountability, and a positive work environment within the housekeeping department. * Work independently with minimal supervision while maintaining strong communication with management. * Ensure a consistently clean, well-maintained, and welcoming hotel environment that meets and exceeds guest expectations. * Perform other related duties as assigned by senior leadership.

*Qualifications & Skills:*

* Strong leadership and supervisory skills * Excellent attention to detail and high cleanliness standards * Strong interpersonal and customer service skills * Ability to work both independently and as part of a team * Ability to prioritize tasks in a fast-paced environment * Knowledge of hotel housekeeping operations and brand standards preferred

Work remotely

* No

Job Types: Part-time, Permanent

Pay: From $18.30 per hour

Benefits: * Dental care * Extended health care * Vision care

Experience: * Hotel: 1 year (preferred)

Work Location: In person

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housekeeping supervisor at Best Western Plus Moncton | ResuMinder Jobs