About this role
*Housekeeping Room Attendant* *Location*: In-person *Job Type*: Part-time *Pay*: $16.00?$20.00 per hour
*Must be flexible*
The Inn on Officers' Garden is looking for passionate and experienced Housekeeping Room Attendant. The Inn on Officers' Garden is a Boutique Hotel here in Calgary featuring multiple outlets, events and guest suites.
*Responsibilities include but not limited to:*
* Clean assigned guestrooms to company standards, including tasks such as: * Making beds and dusting surfaces * Removing soiled linens and retrieving fresh ones from linen closets * Vacuuming carpets and rugs * Cleaning bathrooms and interior windows * Replenishing in-room supplies * Use cleaning products properly and safely, while wearing all required personal protective equipment (PPE). * Go above and beyond to provide personalized and memorable guest experiences. * Respect and protect guest privacy and belongings while maintaining high service standards. * Restock housekeeping storages and supply closets daily to ensure readiness. * Track and update room status and assignments throughout the day. * Promptly report any maintenance issues or concerns to the appropriate department. * Follow all hotel and departmental policies, procedures, and health & safety regulations. * Deliver friendly, courteous, and professional service to all guests. * Adhere to Standard Operating Procedures (SOPs), including key sign-in/out protocols and handling of lost and found items. * Regularly clean public restrooms, lobbies, hallways, and dispose of trash as needed. * Support general maintenance by assisting with tasks such as moving furniture, cleaning mirrors and windows, and vacuuming. * Communicate maintenance or repair needs for guest rooms and public areas. * Maintain cleanliness and orderliness in all public areas of the property. * Respond promptly and appropriately to resident emergencies and incontinence incidents, following established safety protocols. * Perform laundry, general housekeeping, and room cleaning duties as assigned. * Uphold safety, sanitation, and environmental practices in line with the hotel?s policies and standards.
*Required Skills & Qualifications:*
* Previous housekeeping experience is preferred. * Ability to work independently. * Strong ability to anticipate guest needs and provide attentive, professional, and welcoming service * Excellent communication and organizational skills. * Strong problem-solving and interpersonal abilities. * Highly responsible and reliable.
*Desired Qualifications:*
* Completion of Grade 12 or equivalent (GED). * One-year prior experience in a similar field or Housekeeping is an asset. * Excellent customer service skills and a pleasing attitude.
*Physical Requirements:*
* Ability to stand and walk for extended periods throughout the shift * Frequent lifting and carrying of items up to 30 lbs * Occasional use of stairs, and ramps * Physically capable of performing repetitive tasks, including bending, kneeling, pushing, pulling, and lifting heavy objects
*Work Schedule:*
* Shifts may include: * Day * Evening * Weekends and holidays as needed * Must be able to work flexible hours based on business needs
We thank all applicants in advance, however, we will only contact candidates selected for an interview.
Job Types: Part-time, Permanent
Pay: $16.00-$20.00 per hour
Experience: * Housekeeping: 1 year (preferred) * Customer service: 1 year (preferred)
Work Location: In person