About this role
Supervisor - Solid Waste CollectionCompetition Number:INF-74-26Department:Infrastructure & OperationsPosting Category:OpenDivision:EnvironmentJob Type:Full-TimeAffiliation:ManagerialLocation:CA-ON-Thunder BayMin:CAD $101,909.68/Yr.Max:CAD $119,893.74/Yr.Pay Band:10 (to be rated)Number of Positions:1Effective Date:September 30, 2015Supersedes Date:April 30, 2012Posted Date:June 23, 2026Post End Date:July 14, 2026The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay - a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all. The City of Thunder Bay is a place where art, culture and nature come together!Lead essential services that keep our community clean and beautiful.At the City of Thunder Bay, Our City Runs on People Like You. Together, we?re building a workplace where everyone belongs - where your leadership can inspire teams, strengthen operations, and ensure residents receive dependable waste and recycling services they deserve. Here, you?ll help build cleaner neighbourhoods, advance environmental sustainability, and deliver the essential services our community relies on every day. You will be part of a work environment that supports respectful interactions, meaningful opportunities to grow, and a culture that promotes well-being and collaboration.Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it?s a city where you can grow personally and professionally.Where You?ll Make a Difference Every DayAs Supervisor - Solid Waste Collection, you?ll oversee daily operations, coordinate resources, promote a strong safety culture, and drive service excellence for residents and local businesses. You?ll play a critical role in the development of the City?s new waste programming and modernization of its fleet, as well as researching new collection technology and systems. You?ll lead teams, solve operational challenges, protect public health, and ensure exceptional service delivery to the community.Whether you currently live in Thunder Bay, are looking to return, or excited to make the City your new home, join a team where your skills, expertise, and presence will be recognized, and make a real impact on our community.How You?ll Support the TeamIn this role, you will be responsible for the overall administration, supervision, and operation of the Solid Waste Collection Unit. You will also have the following accountabilities: Plan and direct the supervision, operation and schedules for waste collection, and recycling collection programs. Ensure compliance with applicable legislation, provincial approvals and municipal by-laws. Schedule and direct the assignment of work, personnel, equipment and resources for the Unit's operation; instruct Unit staff in the most efficient and effective methods of performing their duties. Liaise with and provide responses to internal divisions/departments, outside organizations and agencies, and the general public; provide customers with information on schedules and services offered, incorporate and follow the customer service protocols of the Department and train Unit staff in customer service relations. Plan and manage human resources, prepare and examine daily time entry information and work orders for proper distribution, provide cost control on accounts, and report on variances and schedules and approve annual vacations and overtime of assigned personnel. Participate in the development and administration of the annual capi