About this role
Métis Nation British ColumbiaManager, Family Programs and ServicesJob Category: LeadershipRequisition Number: 26107001111Full-TimeHybridSalary Range: $80,000 CAD to $100,000 CADAbout the Opportunity The Manager, Family Programs and Services supports the implementation and day-to-day operations of Métis family and early years programming across the province. Reporting to the Senior Manager, the Manager is responsible for coordinating program delivery, supporting staff, and ensuring services are delivered in a culturally grounded, consistent, and effective manner that aligns with MNBC?s vision, strategic priorities, and Métis values.The Manager provides direct oversight to program staff, assists with planning and monitoring program activities, and contributes to continuous improvement efforts by tracking outcomes and supporting data collection. The role works collaboratively with internal teams, Métis Chartered Communities, and service partners to ensure responsive and high-quality service delivery. Additionally, the Manager supports relationship-building and may represent the organization in community engagements and meetings as required.Duties & Responsibilities Supports the implementation of departmental plans for family and early years programs, ensuring activities align with MNBC?s strategic priorities and ministry objectives. Coordinates and monitors program activities and service delivery, tracking key outcomes and supporting data collection to ensure programs are effective, efficient, and aligned with evidence-based practices. Provides input and feedback to the Senior Manager to support planning, evaluation, and continuous improvement of programs and services. Supports program staff, including assigning work, providing guidance, and fostering a collaborative, culturally respectful team environment. Assists in the development and implementation of program improvements and operational plans to enhance service delivery and client outcomes. Supports the planning and delivery of programs and initiatives designed to serve Métis families and early years participants, in collaboration with internal teams and leadership. Monitors program quality through regular review of activities, supporting audits and evaluations, and ensuring established standards and accountability measures are met. Implements program policies, procedures, and operational guidelines, and supports the coordination of program activities, initiatives, and events to ensure timely and effective delivery. Builds and maintains positive working relationships with Métis Chartered Communities, service providers, and partners; supports referrals and participates in community meetings and events as required. Collaborates with internal departments and external partners to support coordinated service delivery and alignment of resources for Métis families. Participates in committees and project teams as required. Undertakes related duties as assigned, consistent with the job grade of the position. Other duties may be assigned as needed to ensure the efficient operation of MNBC. Regular/ occasional attendance at meetings/ events that may require work and travel outside of normal business hours.Community Relations Builds and maintains effective working relationships with citizens, Métis Chartered Communities, community partners, service providers, and key stakeholders to support coordinated service delivery and information sharing. Applies cultural knowledge and community insights to support program delivery, ensuring services are respectful, responsive, and aligned with Métis values. Supports community engagement and awareness activities, including contributing to promotional materials, communications, and outreach initiatives in collaboration with leadership.Administration and Finance Supports the financial administration of programs by assisting with budget tracking, monitoring expenditures, and preparing reports in accordance with established guidelines. Keeps the