About this role
<p style="margin:0.0in;text-align:center;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Quality Assurance Engineer</span></u></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Helios Towers is a leading independent telecommunications infrastructure company, having established one of the most extensive tower portfolios across Africa. It builds, owns and operates telecom passive infrastructure, providing services to mobile network operators. Helios Towers currently operates in 9 markets in Africa and Oman in the Middle East.</span></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Overview</span></u></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:#202124">As a <strong>Quality Assurance Engineer</strong> at Helios Towers, you will play a critical role in upholding engineering excellence by ensuring that all technical standards, specifications, and best practices are consistently implemented across field operations. You will act as a key interface between engineering, operations, and field teams to drive quality, reliability, and continuous improvement across all tower infrastructure projects.</span></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:#202124"> </span></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:#202124">Location:</span></strong><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:#202124"> Accra, Ghana</span></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Role Responsibilities:</span></u></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">As a Compliance Investigations Manager, you will be responsible for:</span></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Ensuring implementation and compliance with Helios Towers’ engineering and technical standards across field operations. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Conducting site inspections and quality audits to verify completed works meet required specifications and safety standards. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Leading the resolution and technical closure of complex Stop Work Orders (SWOs), particularly on priority sites. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Communicating and ensuring effective execution of technical bulletins and engineering updates. </span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Maintaining accurate quality assurance records, reports and documentation.</span></li> <li style="margin:0.0in 0.0in 0.0in 0.0px;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Collaborating with cross-functional teams to drive continuous improvement in quality and operational performance. </span></li> </ul> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Requirements for the Role</span></u></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">To succeed in the role, you will be/will have:</span></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="color:black;margin-bottom:0.0in;text-align:justify;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif">A degree in Engineering or a related technical discipline.</span></li> <li style="color:black;margin-bottom:0.0in;text-align:justify;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif">3–5 years’ experience in a Quality Assurance Engineering or similar field-based engineering role. </span></li> <li style="color:black;margin-bottom:0.0in;text-align:justify;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif">Professional registration as an Engineer. </span></li> <li style="color:black;margin-bottom:0.0in;text-align:justify;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif">Strong understanding of telecom tower infrastructure and the broader tower business environment. </span></li> <li style="color:black;margin-bottom:0.0in;text-align:justify;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif">Solid knowledge of quality assurance processes, site inspections and engineering standards. </span></li> <li style="color:black;margin-bottom:0.0in;text-align:justify;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif">Ability to analyse technical issues and drive practical, field-based solutions. </span></li> <li style="color:black;margin-bottom:0.0in;text-align:justify;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif">Strong communication and stakeholder engagement skills </span></li> <li style="color:black;margin-bottom:0.0in;text-align:justify;line-height:normal;background-color:white;margin-top:0.0in;margin-right:0.0in;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif">High attention to detail with a structured and results-driven approach</span></li> </ul> <p style="margin:0.0in 0.0in 0.0in 0.25in;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"><strong><u><span style="font-size:10.0pt;font-family:'Century Gothic', sans-serif;color:black">Desired Skills</span></u></strong></p> <p style="margin:0.0in;line-height:normal;background-color:white;font-size:11.0pt;font-family:Calibri, sans-serif"> </p> <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Century Gothic', sans-serif">Creative problem solving</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Century Gothic', sans-serif">Good communicator at all levels of the organization</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Century Gothic', sans-serif">Good attention to detail</span></li> <li style="line-height:115%;margin-top:0.0in;margin-right:0.0in;margin-bottom:8.0pt;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;line-height:115%;font-family:'Century Gothic', sans-serif">Results Oriented</span></li> </ul>