About this role
<p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Title: </strong>IT - Business Relationship Manager</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Location(s): </strong>St. Louis, MO <strong>|</strong> Lawrenceville, GA <strong>| </strong>Meridian, ID<strong> | </strong>West Des Moines, IA </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Starting Salary: </strong>$85,000 - $120,000 <em>(depending on experience)</em> </span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Employment Type:</strong> Full-Time, Salary</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Work Environment:</strong> Hybrid<em> (4 days in-office, 1 day remote)</em></span><br><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Summary of Company Benefits:</strong></span></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health, Dental, and Vision Insurance</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Health Savings Account (HSA)</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Flexible Spending Account (FSA)</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">401(k) with an Employer Match</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Group Term Life Insurance and AD&D</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employer Paid Long-Term & Short-Term Disability</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Voluntary Supplemental Hospital and Accident Plans</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Employee Assistance Program</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">8 Company Paid Holidays & 1 Floating Holiday</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Progressive Paid Time Off (PTO) Accruals</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Annual Salary Incentive Bonus</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>About Woodgrain:</strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.</span><br><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Job Summary:</strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The IT Business Relationship Manager acts as a liason to bridge the IT organization and the business operations. This position will advocate for the business to ensure that IT solutions drive real value, meet the needs of the business in advancing their processes, and are prioritized accordinaly to ensure success of the Woodgrain organization as a whole.</span></p> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Duties & Responsibilities:</strong> </span></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Serve as a strategic partner to the business, understanding their needs and identifying IT-driven opportunities</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Act as a liaison between IT and business units to foster strong relationships and effective collaboration</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Connect business stakeholders with the right technical SMEs, leveraging IT solutions and industry best practices</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Engage in business meetings to identify process improvement opportunities</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Co-develop and maintain a unified IT-business roadmap (1, 3, and 5 years), integrating M&A considerations and ensuring alignment with strategic priorities</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Lead early-stage business engagement in initiatives, defining scope, objectives, and business alignment</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advocate for strong user adoption and business process ownership through Change Management</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Partner on planning and leading Quarterly IT Review meetings with IT leadership, ensuring a focus on business impact and strategic alignment</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Identify and promote Value Harvesting opportunities to optimize costs, enhance growth, and maximize technology investments in collaboration with Business Process Consultants and Solution Architects</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Maintain strategic business partnerships through the Business Partner Network and structured engagement cadences</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ensure clear communication of project updates and requests, emphasizing business impact and transparency</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Streamline project intake while engaging Business Process Consultants, Functional Analysts, and Change Management</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Drive business readiness for large-scale transformations, facilitating early engagement, impact assessments, and smooth transitions</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Support Portfolio and Project Management in upholding best practices and standardized templates to enhance execution and collaboration</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Partner with the Enterprise Architect and IT architects to align Business Architecture with Enterprise Architecture</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Advocate for business capabilities, process optimization, and technology enablement to drive scalable, future-ready solutions</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Requirements:</strong></span></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Bachelor's degree in a technical areas such as Computer Science, Information Technology, or Business. Equivalent training and experience can be considered in lieu of a degree.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Previous experience working within SAP including 1 large-scale implementation project. Other ERP experience may be considered.</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Broad scope and understanding of various manufacturing business functional areas and the impact the system data that is generated has on the work</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Previous experience in which business process management initiatives and promoting partnership with IT/Business units was a primary responsibility. Preference will be given to experience in a discrete manufacturing environment with variant configuration.</span></li> </ul> <p><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Additional Skills:</strong> </span></p> <ul> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Excellent analytical skills to interpret complex, cross-functional requirements and challenges</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Strong understanding of project implementation methodologies</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to work efficiently with team members from different geographical locations and expertise backgrounds</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to work effectively and independently on assigned projects with minimal supervision</span></li> <li><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Ability to effectively communicate in English, both verbally and in writing. Additional languages preferred. </span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Physical Demands:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">The physical demands and work environment for this role align with those of a standard office setting. While performing job duties, the employee may occasionally need to stand, walk, sit, use hands for handling objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, or crawl, as well as talk and hear. This role may occasionally require lifting or moving up to 25 pounds. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Travel:</strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">This position may require travel to other Woodgrain locations, expected travel time is 15%. </span></p> <p> </p> <p> </p> <p style="text-align:center"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>Applications will be accepted until the position has been filled</strong></span></p> <p style="text-align:center"> </p> <p style="text-align:center"><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"><strong>____________________________________________________________</strong></span></p><p><span style="font-family:arial, helvetica, sans-serif;font-size:8.0pt"><em>Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.</em></span></p>