About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About the role</b></H2> </div><div><p style="margin:0.0cm;font-size:12.0pt;font-family:Cambria, serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">The team functions as the final station in the Quote -To-Bill <OTB> cycle before Billing is sent to the external clients. The effectiveness of this Team will facilitate the management of the working capital for the support countries and provide a streamlined connection to the external Clients. This position serves to process claims from Providers and turn these into Billings, incorporating appropriate case fees in a timely and accurate manner.</span><span style="font-size:10.0pt;font-family:'Comic Sans MS'"> </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key responsibilities</b></H2> </div><div><ul> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Support Manager to achieve business objectives </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Perform compliance check which includes reviewing contract and certificate of subscription and issue invoice as per approved guidelines and procedures accurately, timely and completely</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Understanding and trouble shoot billing related queries</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Initiate & implement continuous improvement effort within support areas</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Ensure data integrity and accuracy</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Maintain good collaboration across Business Lines and Functions</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Support Manager in special projects/adhoc task</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Achieve various KPIs measuring performance indicated above </span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Any other duties within the Claims & Billings department, as assigned</span><span style="font-size:10.0pt;font-family:Arial, sans-serif"> </span></li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About you</b></H2> </div><div><ul> <li style="text-align:justify;font-size:12.0pt;font-family:Cambria, serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">At least 1 year of working experience in handling claims and billing in client-facing function </span></li> <li style="text-align:justify;font-size:12.0pt;font-family:Cambria, serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Fresh graduate is encouraged to apply </span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience in multicultural, multi-tasking & shared services environment would be advantageous </span></li> <li style="font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif">Experience within the considered geographical territory (optional)</span></li> <li style="font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Degree or Diploma in accountancy, business or equivalent</span></span></li> <li style="text-align:justify;font-size:11.0pt;font-family:Calibri, sans-serif"><span style="font-size:10.0pt;font-family:Arial, sans-serif;color:black">Excellent written and spoken English </span></li> </ul></div></div></div>