About this role
Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
Job Specifics
• Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies • Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards • Supervise service of guests, being watchful of signals from guests in need of service • Assist Team Leader to establish and monitor side work duty completion. • Maintain bank to SOP, keep it balanced and secure at all times. • Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage • Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.) • Communicate daily with restaurant manager with regard to special events, house counts, etc. • Assist Team Leader in conducting menu classes and taste panels • Assist Team Leader in conducting month end inventory count and recording. • Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins • Reports unsafe working conditions • Ensure proper handling of guest checks and cash transactions • Intercedes and/or fills in for Team Members should need occur • Proficient in Excel, Word and Power Point • Excellent organizational skills
Qualifications
• Food & Beverage knowledge required • Excellent communications skills, written and verbal • High school diploma • Strong organizational skills • Able to make decisions on imperfect information • Knowledge of Microsoft Office preferred