About this role
Dealership: L0399 Suburban Chevrolet Cadillac of Ann Arbor
What You'll Do
• Greet customers in a friendly and professional manner. • Help customers choose protection packages for their vehicle by presenting all products and their benefits. • Ensure financing for customers; by building professional relationships with lenders and working with them to get the best financing available for our customers. • Submit deals to bank electronically using appropriate dealer system. • Enter transactions accurately into ADP and bank approval systems. • Process all transaction paperwork and ensure it is accurate and meets the needs of the Office, state specific DMV and lender requirements. • Track deal receivables and follow-up on outstanding items to ensure collection of all money and bank stipulations for contract funding. • Participate in store meetings including Sales Receivables, Save-a-Deal and Store Manager meetings. • Interact with sales team and sales managers to ensure transactions are completed accurately and to the customer’s satisfaction. • Follow-up with customers as courtesy reminder for purchased products requiring customer action (ex. Protective coating applied) • Assist Sales Team with customer engagement in the sales department during peak traffic times. • Obtain all appropriate licensing within 90 days from date of hire.
What You'll Bring
• Strong attention to detail • Sense of urgency • Excellent communication • Typing – ability to type efficiently to enter accurate information into tracking system • Mathematics – ability to solve basic math calculations. • Basic computer skills • Acceptable driving record and a valid driver's license in your state of residence