About this role
The Key Skills Required.
• Hands-on experience in networking, routing, and switching technologies of 5 years and above. • In-depth understanding of networking protocols such as IPSEC, HSRP, BGP, OSPF, RIPV2, 802.11, QoS), etc. • Solid understanding of the OSI or TCP/IP model. • Network Planning, Design and Implementation experience in HLD and LLD • Throughout knowledge of IPv4/v6 migration techniques, policy languages • Solid understanding of routing and switching products and technologies • Experience with firewalls, internet VPNs, SDWAN, remote implementation, troubleshooting, and problem resolution. Experience in reverse engineering and problem solving • Strong overall understanding of the technologies and platforms specific to a large cable and telecommunications operator. • CCNA or CCNP certifications is a plus. Knowledge of ITIL and ITSM processes, like, SLA, Change/Release Management. Experience in using ticketing tools such as service now, remedy will be an added advantage. • Excellent written and verbal communication skills. • Should possess very good knowledge in the areas of :
• establish the networking environment by designing system configuration, directing system installation and defining, documenting and enforcing system standards • design and implement new solutions and improve resilience of the current environment • maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization • undertake data network fault investigations in local and wide area environments using information from multiple sources • secure network systems by establishing and enforcing policies, and defining and monitoring access • support and administer firewall environments in line with IT security policy • report network operational status by gathering and prioritizing information and managing projects • upgrade data network equipment to the latest stable firmware releases • configure routing and switching equipment, hosted IP voice services and firewalls • provide remote support to on-site engineers and end users/customers during installation • provide remote troubleshooting and fault finding if issues occur upon initial installation • undertake capacity management and audit of IP addressing and hosted devices within data centers • liaise with project management teams, third-line engineers and service desk engineers on a regular basis • speak to customers via email and phone for initial requirement capture. • Excellent troubleshooting problem solving and organizational skills • Media Capacity Policy management & basic health checkup needs to be managed • Monitor and resolve alerts • Monitor system security