About this role
• Major responsibilities:
• Repair ownership: Take complete ownership of repair and overhauling of BCP and other pump motors. • Order intake & sales: Drive order intake and sales for the electrical service business. • Techno-commercial support: Assist the sales team in preparing techno-commercial offers. • Customer engagement: Approach and visit customers with BCPs and submersible pumps, in coordination with Zonal Sales Teams, to generate enquiries. • Enquiry conversion: Follow up with BO/ZO/Customers to convert enquiries into purchase orders. • Vendor development: Identify and develop local vendors as alternatives for imported spares. • Spare localisation: Lead localisation of LUV spares in collaboration with the PMPS department. • Inspection & documentation: Prepare inspection reports, sketches, spares lists, and Bills of Material after dismantling pumps. • Engineering documents: Prepare engineering documents such as winding schemes through reverse calculation. • Project coordination: Coordinate with internal departments (including KSB Germany, KSB Tech) and external suppliers for project execution. • Motor testing: Oversee repairs, rewinding, and conduct tests on motors under repair. • Service support: Provide support to Service Engineers and attend customer sites for BCP pump motors. • Technical correspondence: Handle technical correspondence with KSB offices and customers. • Database creation: Build and maintain a technical database for BCP pumps (both repaired and running at site, KSB & non-KSB). • Work performed • Study of existing pump specifications. • Preparation of reports, sketches. • Preparation of winding scheme, technical documentation. • Preparation of BOM. • Vendor development. • Preparation of training material. • Arrange meetings as per the department guidelines. • Discuss with Product Management, KSB Group companies on technical matters whenever required. • Visits to customer sites. • Supporting Repairs team during BCP jobs. • Any other job as defined by Dept. Head A. Work contacts • Superiors, subordinates from BOs and ZOs, and Departments of Product Management & Support, MRP, Costing, QA, Technical Order Processing, Assembly and Testing., Field Service, Repairs, Purchase, Production, Marketing services, Credit control. KSB Group companies. • Outside KSB: End Users, sub-vendors etc. B. Independence of operation Independent working with the available Technical data/documents and set guidelines. • Technical decisions in consultation with Departmental Head. C. Physical effort • Most of the time sedentary work. • 25-30% business travel for customer support, Sales and service support. D. Work conditions • Mostly shop floor and desk job with moderate traveling. Requirement profile: Formal education: Electrical Engineering Professional experience: In years: 10-12 Years Defined Competencies Technical 1. Product and application knowledge of Submersible pump motor, Boiler Circulation Pump is preferred. 2. Motor repair and trouble shooting 3. Knowledge of rotary machine-like pump or compressor or turbine. 4. Technical Know How. 5. Team Work.