About this role
SAP AfterSales Service Consultant responsible for managing the configuration changes, and enhancements of our SAP System support our Customer Service Organisation. We offer: To be successful in this role, your proven track record will enable you to deliver against the following key performance areas:
• Design, Customizing and implement core functionalities of SAP CS/PM and/or SD Modul in AfterSales Service Area automotive – Also SAP Power User in the named Modules are welcome.
• Work on roll-out and implementation of new business applications and functionality within the named SAP Modules
• Responsible for successful implementation, including providing functional expertise, guidance, presentation, and instruction on SAP products to clients.
• Knowledge and experience of technical AfterSales Service processes in SAP mainly: Orders, Notifications, Equipments and functional locations structures (including classifications, Measurement Points, etc.), contracts, maintenance Planning.
• Facilitates the gathering of requirements, designing, implementing, and supporting SAP AfterSales Service to enhance the clients’ business functionality and performance.
• Participates in meetings and build trust with internal business customers, understand business objectives, and seeks alignment.
• Engage with Key Users and Business partners to identify and validate requirements and translate to solution design.
• Analyzes and develops functional specifications and communicates to technical developers to develop the required solutions in the most efficient way.
• Monitor and present periodic status to stakeholders.
• Monitor Risks / Issues and prepare appropriate mitigation plans.
• Ensure best practices are followed and required processes and specifications are documented.
Tasks and Qualifications: Qualifications:
• Bachelor’s degree in Computer Science, MIS, Engineering, or similar field.
• 5+ years of experience in SAP CS/PM or SD or similar SAP modules is a must.
• Experience working in S/4HANA implementation projects.
• Strong functional knowledge on the SAP ERP, and overall SAP functional knowledge (integration with other components / modules SD, PM, MM) required.
• Good knowledge of principle AfterSales Processes and objects (Orders, Contracts, Equipment and functional location) and their processes behind.
• Experience in working with global teams including Cross Business and Processes.
• Experience in setting up and maintaining ALE and IDOC Scenarios
• Strong communication skills (English required C1/C2).
• Resume/CV must be submitted in English.
• Willingness to travel up to 10% internationally.