About this role
JOB DESCRIPTION
Customer Service
• Maintain a positive and professional working relationship with internal and external clients. • Respond to customer service requests in a timely manner. • Respond to emergency calls (during shift work).
Maintain Data Center Systems
• Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the Dc critical M&E systems. • Conduct daily walkthrough of DC to record and report any faults or defects detected and take down record of M&E equipment. • Ensure that the FOC is monit