About this role
Kardex India Private Limited is seeking a motivated self-starter to join our Life Cycle service Team in the role of Operations executive, to be based in Bangalore, India. This is a Full Time Position, which reports to the Director – Life Cycle Service.
Your tasks Contract Lifecycle Management:
You'll manage the complete contract lifecycle, including planning, scheduling, and execution of preventive maintenance services. A key focus is to prevent revenue loss by ensuring all contract terms are met, and all services are accurately invoiced using SAP.
Operations & Logistics:
A primary responsibility is to efficiently schedule and dispatch maintenance visits, coordinating with Field Service Managers to optimize staff allocation and minimize customer downtime. You'll use a machine database to track and manage all equipment, including those under warranty.
Stakeholder Communication:
You'll be the central hub for communication, providing high-level updates to the Life Cycle Service team and other key stakeholders. You'll also create and present regular reports (bi-monthly and monthly) on contract status, progress, and performance.
Financial & Administrative Tasks:
You'll handle all preventive maintenance invoicing( SAP Exposure is must), and assist with vendor registration and machine database management to ensure all records are accurate and up-to-date.
Cross functional Support:
Support cross function in case of urgencies and slip into other back office work in case of absence or at times during additional workload
REQUIREMENTS
Education:
• Graduate or equivalent • Relevant experience can compensate for lack of education
Relevant work-experience:
• Minimum 3 -5 years of experience in a similar position as a Operations Executive • Work exposure in SAP environment knowledge is must
Language skills:
• Local language(s) – native or fluent (both speaking and writing) • English – fluent (both speaking and writing) • English, Kannada, Hindi
Behaviours required to perform this role:
• Collaborates & team effectively. • Open and easy communicator • Ability to work under pressure and stressful conditions. • Service-minded • Ability to influence change across multiple locations/functions and organizations. Ability to Multitask
Other skills/competences/qualifications:
• Customer- and business-oriented • Financial and commercial awareness • Structured, self-organized and self-motivated • Independent and team player • Communication skills • Interpersonal skills • Personal effectiveness • Project management/coordination • Flexible • IT-knowledge (especially Microsoft Office)
This role is only open to Indian citizen
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