About this role
Job Title: Quality Manager [Kids & Kids Accessories]
Reports To: Head of Quality
Location: Arthur Ryan House, Dublin
Job Type: 12 Months Fix Term Contract
We are seeking a dynamic and experienced Quality Manager to lead quality assurance initiatives across our Kids and Kids Accessories departments. This role is pivotal in ensuring our products meet the highest standards of quality, safety, and compliance across global markets. Based in our Dublin Headquarters, the Quality Manager will lead a team of Product Technologists, Assistant and Trainee Technologists. This role requires close collaboration across multiple functions at Primark as well as strong engagement with our global supply base. The Quality Manager will also provide strategic support to the Head of Quality, contributing to the evolution of our quality strategy and driving continuous improvement across the business.
What you'll do:
Build strong partnerships with internal teams, suppliers, and manufacturers to embed quality at every stage of the product lifecycle
Lead the design and implementation of global quality control systems that ensure consistency, compliance, and excellence
Collaborate with suppliers to resolve issues, drive efficiencies, and champion long-term quality improvements
Support strategic planning and reporting for the Quality function, working closely with senior leadership
Influence supplier quality standards in partnership with Buying, Merchandising, and Design leadership teams
Champion Primark’s quality standards across global markets, ensuring clear and consistent communication with all stakeholders
Lead, coach, and mentor a diverse team of Product Technologists, fostering a culture of inclusion, ownership, and growth
Inspire collaboration across teams, enabling seamless workflows, knowledge sharing, and innovative problem-solving
Act as a trusted partner to senior stakeholders, influencing decisions and driving alignment on quality priorities
Promote continuous improvement by leading change initiatives that deliver efficiencies, cost savings, and sustainable growth
What you'll need
A minimum of 12-15 years of experience in a senior Quality role within apparel and ideally accessories, in a fast-paced, global retail environment
Proven track record in leading, coaching, and developing high-performing teams
Strong expertise in product development, manufacturing processes, and global compliance standards
Skilled at influencing and inspiring cross-functional teams and senior stakeholders
Excellent communication, presentation, and relationship-building skills
Highly organised, adaptable, and resilient in fast-paced, evolving environments
Visionary, innovative leader with sound judgement, integrity, and a focus on continuous improvement
Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.