About this role
SUMMARY OF DUTIES
• Perform patient translation and communication services to Hokkien speaker patients. • To communicate and sell KPJ hospital services to China and Indonesia health travelers and expatriates in Klang Valley area. • To develop marketing materials for China and Indonesia patients. • To conduct health talks in relevant topic to China and Indonesia patients. • To ensure the service satisfaction levels of the China and Indonesia patients in KPJ group hospitals • Overall to assist of Health Tourism Services / IPC in all activities. • All other assignments as instructed by the HT-HOS
MAIN DUTIES/RESPONSIBILITIES
• Perform patient translation and communication services to China and Indonesia patients. • To maintain good relation building with patient, agents and patient service. • To attend any Patient Health Tourism/visitors who come to the hospital for treatment or Hospital Tours. • To maintain incremental increment for the hospital every month. • To prepare a comprehensive report on monthly basis. • To perform any other relevant duties when required by HT Head of Service
QUALIFICATIONS REQUIRED Diploma with healthcare experience. Good communication skills and ability to interact with level of people. Having proficiency in Hokkien language is preferred.
EXPERIENCE REQUIRED 1 year experience in management.